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Exploring emotional intelligence. Implications for nursing leaders
1Patient Care Services, St. Anne's Hospital, Fall River, Mass., USA. jvitello19@cs.com
The Journal of Nursing Administration
|May 2, 2002
Abstract:
Emotional intelligence is being touted in the popular literature as an important characteristic for successful leaders. However, caution needs to be exercised regarding the connection between emotional intelligence and workplace success. The author contrasts 2 current models of emotional intelligence, the measurements being used, and the ability of emotional intelligence to predict success. Implications for the workplace are discussed.