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Telehealth: implications for social work practice.

Dawn McCarty1, Catherine Clancy

  • 1Department of Sociology, Social Work and Criminal Justice, Lamar University , Beaumont, TX, USA. mccartyda@hal.lamar.edu

Social Work
|May 22, 2002
PubMed
Summary

Telehealth offers social work new possibilities but also challenges. This review explores the legal, ethical, and relational impacts of using technologies like e-mail and videoconferencing in social work practice.

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Area of Science:

  • Social Work
  • Health Informatics
  • Digital Health

Background:

  • Telehealth, utilizing modern information technology to deliver health services remotely, presents unique opportunities and challenges for social work.
  • The expansion of telehealth includes cross-state and international virtual home health visits, online therapy, and digital patient record transmission.
  • These advancements necessitate a thorough examination of the associated ethical and legal considerations.

Purpose of the Study:

  • To examine the impact of modern communication technologies on social work practice.
  • To identify and analyze the legal, ethical, and relationship issues arising from telehealth in social work.
  • To provide insights into navigating the complexities of digital service delivery in social work.

Main Methods:

  • Literature review of telehealth applications in social work.
  • Analysis of legal and ethical frameworks relevant to remote healthcare delivery.
  • Examination of case studies and practice implications of various communication technologies (e-mail, interactive e-mail, videoconferencing).

Main Results:

  • Telehealth introduces significant legal questions regarding licensure, privacy, and data security across state and national borders.
  • Ethical dilemmas emerge concerning client-social worker relationships, informed consent, and the quality of care delivered remotely.
  • Modern communication tools like e-mail and videoconferencing alter the dynamics of social work practice, requiring new practice standards.

Conclusions:

  • Social work must adapt to the evolving landscape of telehealth by addressing its legal and ethical complexities.
  • Developing clear guidelines and training is crucial for social workers utilizing digital communication technologies.
  • Proactive engagement with these issues will ensure the effective and responsible integration of telehealth into social work.

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