Issues in implementing TANF in New York: the perspective of frontline workers

The study discussed in this article examined the perspectives of front-line welfare workers on issues related to the implementation of TANF: domestic violence, work requirements, time limits for cash benefits, and functions of workers. Based on focus groups held in upstate New York, findings suggest a lack of criteria for the granting of exemptions from TANF requirements, worker resistance to serving those caught in the cycle of violence, and congruence between the legislation's "work first" strategy and worker preference. However, participants identified limitations to employment-focused welfare programs, including restrictions on education and job preparation. Further research is needed on the implementation of TANF, including use of the Family Violence Option, and on the use of administrative discretion by front-line workers.