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The NHS Plan: nurse satisfaction, commitment and retention strategies.
1Middlesex University Business School, The Burroughs, London NW4 4BT, UK. k.newman@mdx.ac.uk
Health Services Management Research
|May 25, 2002
Summary
The NHS Plan
Area of Science:
- Health Services Management
- Nursing Workforce Studies
- Healthcare Policy Analysis
Background:
- The National Health Service (NHS) Plan aims to transition to a patient-centered model with significant investment.
- A key component is increasing the nursing workforce by 20,000 by 2004.
- Nurse retention is critical for the success of this healthcare reform.
Purpose of the Study:
- To evaluate the feasibility of the NHS Plan's nurse recruitment and retention targets.
- To understand nurses' perceptions of retention strategies.
- To propose a framework for addressing nurse satisfaction, retention, and patient care.
Main Methods:
- Qualitative study involving 124 nurses across four London hospitals.
- Analysis of nurse satisfaction, commitment, and intention to leave.
- Comparison of nurses' preferred retention strategies with NHS Plan proposals.
Main Results:
- Only 57% of nurses are considered 'core loyals' to the profession.
- 12% of nurses intend to leave their current roles.
- A significant portion of nurses are susceptible to leaving due to poor working conditions or inadequate pay.
Conclusions:
- The findings challenge the success of the NHS Plan's nurse staffing goals.
- Current nurse retention levels pose a significant risk to the Plan's objectives.
- An integrated approach focusing on working conditions is essential for nurse recruitment and retention.