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Application of computer simulation analysis to assess the effects of relocating a hospital phlebotomy department
Siebren Groothuis1, Henk M J Goldschmidt, Esther J Drupsteen
1Department of Medical Informatics, Maastricht University, The Netherlands. Siebren.Groothuis@mi.unimaas.nl
Background:
This study describes a systematic approach to assess the effects of relocating a hospital department.
Methods:
Using the phlebotomy service as an example, computer simulation was applied to predict changes in performance indicators, such as patient turn-around time (TAT), when planning a procedural and/or architectural redesign.
Results:
Average patient TAT fell from 12 to 8 min, enabling the department to cope with any increase in numbers of patients.
Conclusion:
This type of study can provide useful information in assessing the consequences of future changes in the location of a hospital department.