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Related Experiment Videos

Is communication a skill? Communication behaviors and being in relation.

Kathy Zoppi1, Ronald M Epstein

  • 1Department of Family Medicine, Indiana University, Indianapolis 46202-5102, USA. kzoppi@iupui.edu

Family Medicine
|June 1, 2002
PubMed
Summary

Effective patient-physician communication involves both learned skills and mindful relational presence. Integrated teaching and research methods are crucial for cultivating this essential aspect of healthcare.

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Area of Science:

  • Medical Communication
  • Psychology
  • Education

Background:

  • Patient-physician communication is viewed as both a skill and a mindful relational process.
  • Existing research differentiates between skill-focused and mindful approaches to communication competence.

Purpose of the Study:

  • To differentiate between the skill-focused and mindful approaches to patient-physician communication.
  • To highlight the implications of these distinctions for teaching and research.
  • To propose an integrated approach for cultivating effective communication.

Main Methods:

  • Review and synthesis of existing research and theoretical analyses on patient-physician communication.
  • Analysis of the core tenets of skill-based and mindful relational approaches.

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  • Consideration of pedagogical and research methodologies.

    • Main Results:

    • The skill-focused approach emphasizes observable behaviors, while the mindful approach focuses on participants' perceived relational effects.
    • Effective teaching requires addressing both behavioral changes and the development of mindfulness.
    • Research should incorporate both observer and participant perspectives.

    Conclusions:

    • Good communication is a dual construct: a teachable skill and an innate way of being.
    • Cultivating effective patient-physician communication necessitates integrated teaching and research methods.
    • Reconciling these perspectives enhances the understanding and practice of medical communication.