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Assessment of Social Interaction Behaviors
Published on: February 25, 2011
Is communication a skill? Communication behaviors and being in relation
Kathy Zoppi1, Ronald M Epstein
1Department of Family Medicine, Indiana University, Indianapolis 46202-5102, USA. kzoppi@iupui.edu
Effective patient-physician communication involves both learned skills and mindful relational presence. Integrated teaching and research methods are crucial for cultivating this essential aspect of healthcare.
Area of Science:
- Medical Communication
- Psychology
- Education
Background:
- Patient-physician communication is viewed as both a skill and a mindful relational process.
- Existing research differentiates between skill-focused and mindful approaches to communication competence.
Purpose of the Study:
- To differentiate between the skill-focused and mindful approaches to patient-physician communication.
- To highlight the implications of these distinctions for teaching and research.
- To propose an integrated approach for cultivating effective communication.
Main Methods:
- Review and synthesis of existing research and theoretical analyses on patient-physician communication.
- Analysis of the core tenets of skill-based and mindful relational approaches.
- Consideration of pedagogical and research methodologies.
Main Results:
- The skill-focused approach emphasizes observable behaviors, while the mindful approach focuses on participants' perceived relational effects.
- Effective teaching requires addressing both behavioral changes and the development of mindfulness.
- Research should incorporate both observer and participant perspectives.
Conclusions:
- Good communication is a dual construct: a teachable skill and an innate way of being.
- Cultivating effective patient-physician communication necessitates integrated teaching and research methods.
- Reconciling these perspectives enhances the understanding and practice of medical communication.
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