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Quality assured trusted third parties for deploying secure internet-based healthcare applications
Dimitrios Lekkas1, Stefanos Gritzalis, Sokratis Katsikas
1Research Unit, Department of Information & Communication Systems, University of the Aegean, 30 Voulgaroktonou Str., Greece.
This paper introduces a quality framework for Trusted Third Party (TTP) services in healthcare, enhancing trustworthiness and reliability. The guidelines align with ISO-9000 standards, boosting medical society confidence in TTPs.
Area of Science:
- Healthcare Information Management
- Quality Assurance Systems
- Information Security
Background:
- Trusted Third Party (TTP) services are crucial in medical environments.
- A standardized quality framework for TTPs is currently lacking.
- Ensuring trustworthiness and reliability of TTP services is paramount for medical data integrity.
Purpose of the Study:
- To present a comprehensive reference framework for quality-assured TTP services in healthcare.
- To provide guidelines for developing a TTP quality system aligned with ISO-9000 standards.
- To enhance the trustworthiness and credibility of TTPs within the medical sector.
Main Methods:
- Development of a reference framework for TTP quality systems.
- Mapping TTP organizational requirements to ISO-9000 standards.
- Identification of key TTP quality requirements and system elements.
Main Results:
- A structured quality system for TTP organizations.
- Enhanced trustworthiness and reliability of TTP services.
- Increased confidence from the medical community in provided TTP services.
- Value-added certification services meeting customer requirements.
Conclusions:
- The proposed framework establishes a clear structure for TTP organizations.
- Implementation of the quality system maximizes organizational effectiveness.
- The framework ensures TTP services are efficient, reliable, secure, credible, and trustworthy.
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