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Updated: Sep 30, 2026

Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
Published on: August 29, 2025
Evaluation research and quality assurance
George Pesta1, Trinetia Respress, Aline K Major
1Juvenile Justice Educational Enhancement Program, Florida State University, USA.
Abstract:
This article describes the Juvenile Justice Educational Enhancement Program's implementation of an evaluation research-driven quality assurance process for Florida's juvenile justice educational programs. The article reviews the prior literature on promising juvenile justice educational practices and describes the educational quality assurance standards and annual modifications that draw from these promising practices. Included is description of the associated quality assurance, technical assistance, and corrective action processes that are used in the effort to ensure quality and accountable juvenile justice education. Quality assurance is argued to be a fundamental and necessary component to both the Juvenile Justice Educational Enhancement Program's evaluation research and accountability functions.
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