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Updated: Sep 30, 2026

Drug Repurposing Hypothesis Generation Using the "RE:fine Drugs" System
Published on: December 11, 2016
Patients' drug-information needs: a brief view on questions asked by telephone and on the Internet
Marcel L Bouvy1, Jeanne van Berkel, Caroline M de Roos-Huisman
1SIR Institute for Pharmacy Practice Research, Theda Mansholtstraat 5B, 2331 JE Leiden, The Netherlands. sir@stevenshof.nl
Objective:
To compare patient characteristics and types of questions from individuals who consulted a toll-free telephone number with individuals who consulted a free information site on the Internet.
Method:
Characteristics of all individuals and the questions they asked on both services in the month of February 2000 were analysed.
Results:
There were several differences between individuals who consulted both services. Individuals who asked questions through the Internet were younger and consisted of a relatively higher percentage of men than individuals who used the telephone.
Conclusion:
Different services can meet the needs of different patient groups.
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