Estimating pediatric primary care provider visits in a capitated environment: encounter vs. claims databases

Ernest P Schloss1, Vicky Lewis, Nancy Martin

  • 1Children's Clinics for Rehabilitative Services, 2600 N. Wyatt Drive, Tucson, AZ 85712, USA. ernie.schloss@tmcaz.com

Managed Care (Langhorne, Pa.)
|June 14, 2002
PubMed

Insights

Insurance claims data underestimate primary care visits for children with special health care needs (CSHCN). Encounter data reveal significantly higher utilization, suggesting claims data are inaccurate for assessing CSHCN care access.

Area of Science:

  • Health Services Research
  • Pediatric Healthcare
  • Health Informatics

Background:

  • Children with Special Health Care Needs (CSHCN) often have complex care requirements.
  • Accurate tracking of primary care provider (PCP) utilization is crucial for ensuring adequate healthcare access for CSHCN.
  • Existing insurance claims data may not fully capture PCP encounters for this population.

Purpose of the Study:

  • To assess the accuracy of insurance claims data in reflecting primary care provider (PCP) utilization among children with special health care needs (CSHCN).
  • To compare the completeness of PCP visit data between insurance claims and encounter databases for CSHCN.

Main Methods:

  • Retrospective analysis of 1,131 CSHCN enrolled in Medicaid and commercial health maintenance organizations (HMOs).
  • Comparison of primary care provider (PCP) visit data extracted from electronic claims-and-encounters databases over a one-year period.
  • Data collected from specialty care clinics serving CSHCN in Arizona.

Main Results:

  • Insurance claims data indicated only 14% of CSHCN utilized PCP services within a year.
  • Encounter data revealed that 59% of the same CSHCN cohort had PCP visits.
  • A significant discrepancy exists between claims and encounter data regarding PCP utilization for CSHCN.

Conclusions:

  • Encounter databases provide a more comprehensive record of primary care provider (PCP) visits compared to insurance claims databases in capitated healthcare settings.
  • Insurance claims data may lead to an underestimation of primary care access for children with special health care needs (CSHCN).
  • Improved data capture methods are needed to accurately monitor healthcare utilization for vulnerable pediatric populations.
Abstract

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