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Updated: Sep 30, 2026

Humor or Rationality? The Neural Mechanisms of How Agent Type and Language Style Influence Satisfaction with Ride-Hailing Service Failure Recovery
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Humor or Rationality? The Neural Mechanisms of How Agent Type and Language Style Influence Satisfaction with Ride-Hailing Service Failure Recovery

Published on: March 13, 2026

Is the customer always right?

Polly S Nichols1, Gerald R Winslow

  • 1Loma Linda University, Loma Linda, California, USA.

General Dentistry
|July 16, 2002
PubMed

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