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Working artefacts: ethnomethods of the prototype
Lucy Suchman1, Randall Trigg, Jeanette Blomberg
1Dept. of Sociology, University of Lancaster.
The British Journal of Sociology
|August 13, 2002
Summary
This study views information technologies as socio-material configurations. It emphasizes ongoing assembly and performance practices over invention for understanding technology emergence, using prototypes as key examples.
Area of Science:
- Information Science
- Sociology of Technology
- Science and Technology Studies (STS)
Background:
- Recent studies theorize information technologies as socio-material configurations.
- Emergence of new technologies is increasingly viewed through ongoing practices rather than solely invention.
Purpose of the Study:
- To explore how new information technologies emerge through socio-material practices.
- To analyze the role of prototypes in aligning diverse interests in technology development and use.
Main Methods:
- Theoretical analysis informed by Science and Technology Studies (STS).
- Case study approach focusing on the concept and function of 'prototypes'.
Main Results:
- Information technologies are understood as socio-material configurations with varying durability.
- Prototypes function as exemplary artifacts that bridge the gap between research and development and actual use.
- Successful prototypes demonstrate both familiarity and novelty to stakeholders.
Conclusions:
- The emergence and adoption of information technologies are dynamic processes rooted in social and material practices.
- Prototypes are crucial for mediating and aligning diverse interests in the lifecycle of technologies.
- Understanding technology emergence requires focusing on the continuous work of assembly, demonstration, and performance.