Related Experiment Videos
Houston, we've had a problem: when do we override rules?
Daniel E Haun1, Argie Leach, Rita Vivero
1Department of Pathology, Medical Center of Louisiana at New Orleans, New Orleans, USA. dhaun@lsuhsc.edu
The Joint Commission Journal on Quality Improvement
|August 15, 2002
Abstract:
As important as rules are in health care, the authors explain why it is sometimes necessary to deviate from them to maximize patient outcomes. They then provide a framework for documenting, discussing, and teaching the importance of making exceptions and changing rules.