Standing out from the crowd. How ES managers can get the respect they deserve

Environmental services professionals have a number of theories about why they sometimes don't get the respect and attention they deserve. "Perhaps our job is like being an umpire ... if we are doing it right, no one notices and they are allowed to simply enjoy the game (or in this case focus on wellness)," speculates Keith Bednar, chief environmental and support services, William S. Middleton Memorial Veterans Hospital, Madison, Wis.