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The management of change: using a model to evaluate the change process
1School of Nursing and Midwifery and Lecturer in Management, University College Dublin, Dublin, Ireland.
Seminars for Nurse Managers
|September 26, 2002
Summary
This study introduces a structured Change Management Model for evaluating change processes. It helps nurse managers and change agents measure change success by identifying key variables like communication and resistance.
Area of Science:
- Healthcare Management
- Organizational Behavior
Background:
- Effective change management is crucial in healthcare settings.
- Existing models may lack structured evaluation components.
Purpose of the Study:
- To present a novel Change Management Model for evaluating the change process.
- To provide nurse managers and change agents with a measurable tool for managing and assessing change.
- To identify key variables contributing to successful change implementation.
Main Methods:
- Development of a structured Change Management Model.
- Creation of a measurement constructs tool for evaluation.
- Identification of critical success factors, communication issues, and change dynamics.
Main Results:
- The model offers a structured approach to managing and evaluating change.
- Key variables for successful change include critical success factors, communication, and change dynamics (resistance/acceptance).
- The measurement tool aids in the systematic evaluation of the change process.
Conclusions:
- The proposed Change Management Model provides a framework for effective change evaluation in healthcare.
- Understanding and managing key variables like communication and resistance is vital for successful change implementation.
- The model and associated tool empower nurse managers to better lead and assess change initiatives.
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