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Related Experiment Videos

Morale in general practice: crisis and solutions.

Anthony C Dowell1, Gregor Coster, Charlotte Maffey

  • 1Department of General Practice, Wellington School of Medicine, Wellington, New Zealand. tonyd@wnmeds.ac.nz

The New Zealand Medical Journal
|October 4, 2002
PubMed
Summary

General practitioners (GPs) in New Zealand face significant work stress from paperwork and time pressures, impacting morale. GPs suggest solutions like administrative simplification and better professional support to improve well-being.

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Area of Science:

  • Occupational Health
  • Psychology
  • General Practice

Background:

  • General practice is crucial for healthcare delivery.
  • Workplace stressors can significantly impact healthcare professionals' well-being and performance.

Purpose of the Study:

  • To investigate the causes and extent of psychological stress among New Zealand GPs.
  • To contextualize stress within the profession's morale.
  • To identify proposed solutions for identified stressors.

Main Methods:

  • A postal survey was conducted with a random sample of New Zealand GPs.
  • Assessed levels of professional morale and psychological distress using the GHQ-12.
  • GPs reported on workload stress categories and suggested solutions.

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Main Results:

  • A 68% response rate (448 GPs) was achieved.
  • Key stressors included excessive paperwork, bureaucracy, complex consultations, time constraints, and work-life balance issues.
  • 33% of GPs scored 4-8 on the GHQ-12, and 10% scored over 8, indicating psychological distress.

Conclusions:

  • Persistent stressors and low morale affect New Zealand general practice.
  • While morale is lower than in Ireland, it is higher than in the UK.
  • GPs have proposed practical solutions, including administrative reform and enhanced professional support.