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Published on: September 19, 2019
Psychometric instrument evaluation: the pediatric family satisfaction questionnaire
Helga Bragadóttir1, David Reed
1Landspítali-University Hospital, Reykjavík, Iceland.
Insights
The Pediatric Family Satisfaction Questionnaire (PFSQ) shows promise for assessing parental satisfaction in pediatric hospital units. Psychometric testing confirmed its reliability and validity for evaluating inpatient pediatric care experiences.
Area of Science:
- Pediatric Healthcare
- Patient Experience Research
- Psychometrics
Background:
- Parental satisfaction is a key indicator of healthcare quality in pediatric settings.
- Existing instruments may not fully capture the nuances of parental experiences in general pediatric units.
Purpose of the Study:
- To psychometrically test the Pediatric Family Satisfaction Questionnaire (PFSQ) for its validity and reliability.
- To evaluate the PFSQ as an instrument for measuring parental satisfaction with hospital care in general pediatric units.
Main Methods:
- Utilized existing patient satisfaction survey data from a large Midwest hospital and clinics.
- Employed SPSS statistical software for reliability analysis (Cronbach's alpha) and construct validity testing (factor analysis).
Main Results:
- The PFSQ demonstrated good internal consistency, with an overall alpha of .83.
- Factor analysis identified two primary factors: nursing care and medical care, encompassing 30 items.
- The instrument was based on 327 cases and 35 items initially.
Conclusions:
- The PFSQ is a promising tool for assessing parental satisfaction in inpatient pediatric units.
- Further refinement and validation of the PFSQ are recommended for broader application.
- The study supports the use of the PFSQ for quality improvement initiatives in pediatric care.
Purpose:
The purpose of this study was to evaluate parental satisfaction with hospital care in general pediatric units. A search for a valid parental satisfaction instrument resulted in the selection of the Pediatric Family Satisfaction Questionnaire (PFSQ) (Budreau & Chase, 1994). This paper will report on the psychometric testing of the PFSQ.
Methods:
The data were retrieved from several years of patient satisfaction surveys collected at a large Midwest hospital and clinics. The SPSS statistical software was used to test the reliability and construct validity of the PFSQ.
Results:
Alpha for the total instrument was .83, based on 327 cases and 35 items. Factor analysis indicated two main factors, nursing care and medical care, with a total of 30 items.
Conclusion:
The PFSQ is considered a promising instrument for evaluating parental satisfaction in general, inpatient pediatric units. urther development of the instrument is suggested.
