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Updated: Sep 28, 2026

The Resident-intruder Paradigm: A Standardized Test for Aggression, Violence and Social Stress
Published on: July 4, 2013
Survey of aggressive incidents experienced by community mental health staff
Anne J Fry1, Declan O'Riordan, Melissa Turner
1Blacktown City Mental Health Service and the School of Nursing, Family and Community Health, University of Western Sydney, Sydney, New South Wales, Australia. anne.fry@uws.edu.au
Abstract:
The phenomenon of aggression experienced by community mental health staff is explored in the present study. Qualitative and quantitative data were elicited in a self-report questionnaire completed by 92 community mental health workers from a metropolitan Area Health Service. Findings indicate that 96% of community mental health workers experienced some form of aggression in the course of their work, 25% felt that their life had been threatened and 7% sustained physical injuries. Issues in need of attention are the normalization of aggression and subsequent lack of incident reporting, and the appropriateness of staff safety training for community mental health settings.
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