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Benchmarking and beyond. Information trends in home care
Amanda Twiss1, Heather Rooney, Christine Lang
1Outcome Concept Systems, Inc., Seattle, Washington, USA. amatwi@ocsys.com
Caring : National Association for Home Care Magazine
|November 20, 2002
Abstract:
With today's benchmarking concepts and tools, agencies have the unprecedented opportunity to use information as a strategic advantage. Because agencies are demanding more and better information, benchmark functionality has grown increasingly sophisticated. Agencies now require a new type of analysis, focused on high-level executive summaries while reducing the current "data overload."