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Putting technology to work: Users' perspective on integrating assistive technology into the workplace
Desleigh De Jonge1, Sylvia Rodger, Heidi Fitzgibbon
1Department of Occupational Therapy, The University of Queensland, Brisbane, Australia.
Work (Reading, Mass.)
|November 21, 2002
Summary
People with disabilities using assistive technology in employment face challenges with software compatibility and IT support. Addressing these barriers is crucial for workplace inclusion and equal opportunities.
Area of Science:
- Rehabilitation Science
- Human-Computer Interaction
- Disability Studies
Background:
- Assistive technology (AT) is vital for enabling individuals with disabilities in open employment.
- Understanding user experiences is key to effective AT integration in the workplace.
Purpose of the Study:
- To explore the experiences of people with disabilities using AT in open employment.
- To identify factors facilitating and hindering AT integration in the workplace.
Main Methods:
- Qualitative study involving interviews with 15 individuals with disabilities, 8 employers, and 4 co-workers.
- Thematic analysis of transcribed interviews using Nud*ist Version 4(R) for data management.
Main Results:
- Key themes included software compatibility, Information Technology (IT) support, and technology-environment interaction.
- Participants reported impacts on performance, comfort, and workplace interactions.
- Barriers and facilitators to AT integration were identified.
Conclusions:
- Effective AT integration requires addressing software, IT support, and environmental factors.
- Strategies to support AT users can enhance workplace inclusion and align with disability discrimination legislation.