Search research articles

ABOUT JoVE

Overview Leadership Blog JoVE Help Center

AUTHORS

Publishing Process Editorial Board Scope & Policies Peer Review FAQ Submit

LIBRARIANS

Testimonials Subscriptions Access Resources Library Advisory Board FAQ

RESEARCH

JoVE Journal Methods Collections JoVE Encyclopedia of Experiments Archive

EDUCATION

JoVE Core JoVE Business JoVE Science Education JoVE Lab Manual Faculty Resource Center Faculty Site

Terms & Conditions of Use

Search research articles

Related Experiment Videos

Management retention in the NHS.

¹School of Health and Social Care, University of Greenwich, London, UK.

Journal of Management in Medicine

|December 5, 2002

Summary

High turnover among National Health Service (NHS) service managers is linked to their decision-making involvement, feedback, and feeling valued. Addressing these factors may improve manager retention and organizational stability.

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by

Same author

Three decades of classifying threatened species: lessons learned from and about the IUCN Red List criteria for quantifying extinction risk.

Proceedings. Biological sciences·2026

Same author

What Can We Learn Four Years On? A Multi-Centre Service Evaluation Exploring Symptoms, Functional Impact, Recovery and Care Pathways in Long Covid.

Health expectations : an international journal of public participation in health care and health policy·2025

Same author

Mixed nontuberculous mycobacteria in an immunocompromised patient with probable progressive multifocal leukoencephalopathy.

IJID regions·2025

Same author

Improving quality in adult long covid services: Findings from the LOCOMOTION quality improvement collaborative.

Clinical medicine (London, England)·2024

Same author

Severe efavirenz associated neurotoxicity: A retrospective cohort study.

Southern African journal of infectious diseases·2023

Same author

Author Correction: Identifying species likely threatened by international trade on the IUCN Red List can inform CITES trade measures.

Nature ecology & evolution·2023

Area of Science:

Healthcare Management
Organizational Psychology
Public Administration

Background:

High turnover among middle managers poses risks to strategic and operational stability in organizations.
The National Health Service (NHS) internal market reforms have resulted in flatter management structures, increasing responsibilities and spans of control for middle managers.
This increased burden exacerbates the negative consequences of high turnover among service managers within the NHS.

Purpose of the Study:

To investigate the factors influencing the retention of service managers in health trusts.
To examine the relationship between service managers' intention to stay, participation in decision-making, feedback, and perceived value.
To discuss the implications of these findings for health trust management strategies.

Main Methods:

A small-scale study was conducted.
The study examined the correlation between service managers' desired tenure and their engagement in directorate decision-making.
The research also assessed the impact of feedback and perceived value on manager retention.

Main Results:

Preliminary findings indicate a connection between service managers' desire to remain with an organization and their involvement in decision-making processes.
The study suggests that the feedback received and the perception of being valued are significant factors influencing manager retention.
These elements appear to play a role in mitigating the high turnover rates observed.

Conclusions:

Service manager retention in health trusts is influenced by their participation in decision-making and their feelings of being valued.
Health trusts should focus on enhancing these aspects to improve stability and reduce operational issues.
Addressing middle manager turnover is crucial for maintaining strategic and operational integrity within the NHS.

Related Experiment Videos