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Leadership competency models: roadmaps to success.
Allison Philpot1, Rob Devitt, Jane Parr
1Peterborough Regional Health Centre.
Summary
Healthcare leadership competency models guide success. Peterborough Regional Health Centre (PRHC) reorganized leaders using a competency model, evaluating process changes and long-term outcomes.
Area of Science:
- Healthcare Management
- Organizational Psychology
Background:
- Healthcare leadership roles require specific skills, knowledge, and attributes for success.
- A shrinking pool of qualified leaders in the dynamic healthcare environment necessitates effective leadership development and deployment strategies.
- Competency models provide a framework for identifying and developing essential leadership strengths.
Purpose of the Study:
- To evaluate the impact of a leadership reorganization at Peterborough Regional Health Centre (PRHC) based on a corporate competency model.
- To assess both the process changes and the resulting outcomes following the reorganization.
- To address the literature gap regarding the evaluation of corporate reorganizations, particularly concerning outcome-related indicators.
Main Methods:
- Implementation of a corporate competency model to structure leadership positions.
- Leaders completed self-assessment portfolios to align with job-person fit, competencies, personal preference, and organizational principles.
- A two-phase evaluation strategy was designed: Phase 1 focused on process changes, and Phase 2 (24 months) focuses on outcome measurement.
Main Results:
- The reorganization aimed to optimize leadership roles through a competency-based framework.
- Self-assessment portfolios facilitated the placement of leaders into roles emphasizing fit and organizational alignment.
- The evaluation design specifically targets both immediate process impacts and longer-term outcome metrics.
Conclusions:
- Competency models offer a structured approach to leadership development and role alignment in healthcare settings.
- The PRHC reorganization exemplifies a proactive approach to leadership structuring and evaluation.
- A phased evaluation, encompassing process and outcomes, is crucial for understanding the full impact of organizational change.