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Related Experiment Videos

Examining contrast effects in performance appraisals: using appropriate controls and assessing accuracy.

Geraldine A Becker1, Charles E Miller

  • 1Department of Psychology, National-Louis University, Chicago, IL 60603, USA. gbeckerz@aol.com

The Journal of Psychology
|January 14, 2003
PubMed
Summary

Performance appraisal accuracy was assessed using true scores. Contrast effects were observed, but did not impact rating accuracy, challenging previous assumptions.

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Area of Science:

  • Organizational Psychology
  • Human Resources Management
  • Performance Management

Background:

  • Research on contrast effects in performance appraisals often lacks control conditions or accuracy measures.
  • Previous studies have not adequately addressed the relationship between contrast effects and the accuracy of performance ratings.

Purpose of the Study:

  • To examine the influence of viewing/rating sequence, delay, and target-anchor similarity on performance ratings.
  • To assess the accuracy of performance ratings under experimental conditions using expert-derived true scores.
  • To investigate the interplay between contrast effects and rating accuracy in performance appraisals.

Main Methods:

  • Developed "true scores" for accuracy assessment using expert ratings.
  • Implemented experimental conditions manipulating sequence, delay, and target-anchor relationships.

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  • Compared target ratings in experimental conditions against relevant control conditions and true scores.

    • Main Results:

    • Experimental manipulations did not yield expected differential effects on target ratings.
    • Contrast effects were evident in experimental conditions when compared to control groups.
    • Target ratings in experimental conditions were accurate, as validated by true scores.

    Conclusions:

    • Contrast effects in performance appraisals can occur independently of rating inaccuracy.
    • The presence of contrast effects does not necessarily imply compromised performance appraisal accuracy.
    • Findings challenge the traditional view linking contrast effects to reduced accuracy in performance ratings.