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Updated: Sep 27, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Abstract:
Charging social services for delays in patients being discharged from hospital is unlikely to result in improved care for older people. A new kind of community support worker dedicated to care of the elderly is needed. These workers could provide sustained support and prevent avoidable admissions to residential care. Care packages should take more account of what service users want. Government focus needs to shift from the management of beds to community resources.
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