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Related Experiment Videos

Simple feedback notes enhance specificity of feedback to learners.

Timothy R Schum1, Robert L Krippendorf, Kathy A Biernat

  • 1Center for Ambulatory Teaching Excellence, Medical College of Wisconsin, Milwaukee 53233, USA. tschum@mew.edu

Ambulatory Pediatrics : the Official Journal of the Ambulatory Pediatric Association
|January 24, 2003
PubMed
Summary

Physician educators can improve learner feedback using simple, preprinted notes. These notes provide specific, constructive, and timely feedback that medical trainees prefer over other methods.

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Area of Science:

  • Medical Education
  • Clinical Feedback
  • Healthcare Professional Development

Background:

  • Learners frequently report receiving insufficient and overly general feedback from physician educators.
  • This highlights a critical gap in effective knowledge transfer and skill development in medical training.

Purpose of the Study:

  • To analyze the quantity and specificity of feedback provided by clinician educators using preprinted 3x5-inch feedback notes.
  • To evaluate learner perceptions of these notes compared to alternative feedback modalities.

Main Methods:

  • Seven experienced clinician educators utilized preprinted feedback notes (with "well done" or "needs improvement" prompts) over a 10-month period.
  • Feedback note content was qualitatively analyzed for specificity (general vs. detailed), and learners completed surveys on feedback utility.

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Main Results:

  • A total of 770 notes with 1607 comments were analyzed, with 69% being positive ("well done") and 31% constructive ("needs improvement").
  • Eighty-two percent of comments were specific, with specificity increasing significantly over time (24% to 46%).
  • Learners found the notes more constructive (94%), timely (92%), and concrete (94%), preferring written notes (96%) or face-to-face feedback (96%) over email (30%).

Conclusions:

  • Cued feedback notes offer a preferred format for delivering detailed and specific feedback to medical trainees.
  • The use of structured feedback tools can enhance the quality and specificity of feedback over time, improving the learning experience.