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Intervention to decrease emergency department crowding: does it have an effect on return visits and hospital

Sylvie Cardin1, Marc Afilalo, Eddy Lang

  • 1Emergency Department, Sir Mortimer B. Davis Jewish General Hospital, McGill University, Montreal, Quebec, Canada.

Annals of Emergency Medicine
|January 28, 2003
PubMed
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A hospital intervention to reduce emergency department crowding successfully decreased patient length of stay. This initiative did not lead to an increase in return visits to the emergency department or hospital readmissions.

Area of Science:

  • Healthcare Management
  • Emergency Medicine
  • Hospital Operations

Background:

  • Emergency department (ED) crowding is a significant issue impacting patient care and outcomes.
  • Multifaceted interventions are often implemented to alleviate ED crowding.
  • The effect of such interventions on patient return visits and readmissions requires careful evaluation.

Purpose of the Study:

  • To assess the impact of a multifaceted intervention aimed at reducing emergency department crowding.
  • To determine if the intervention influenced the incidence of return visits to the ED or hospital ward within 7 days of discharge.
  • To evaluate the intervention's effect on patient length of stay.

Main Methods:

  • A quasi-experimental design comparing a 12-month pre-intervention period with a 12-month post-intervention period.

Related Experiment Videos

  • Data collected on patients discharged from the ED and the hospital, categorizing return visits.
  • Logistic regression used to control for confounders; comparison with external control hospitals.
  • Main Results:

    • The intervention significantly reduced the mean length of stay for ED-discharged patients from 13.8 to 5.9 hours.
    • No statistically significant difference was observed in the incidence of return visits (all or unscheduled-related) for either ED-discharged or hospital-discharged patients post-intervention.
    • The pattern of return visits remained consistent across the study hospital and two control hospitals.

    Conclusions:

    • The multifaceted intervention effectively decreased ED crowding by reducing patient length of stay.
    • The intervention did not result in an increase in return visits to the ED or hospital readmissions.
    • This study demonstrates that interventions to reduce ED crowding can be implemented without compromising patient safety regarding return visits.