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Professional tensions in client-centered practice: using institutional ethnography to generate understanding and
Elizabeth Townsend1, Lynn Langille, Debra Ripley
1School of Occupational Therapy, Forrest Building, Room 215, 5869 University Avenue, Dalhousie University, Halifax, Nova Scotia, Canada B3H 3J5. liz.townsend@dal.ca
Summary
Occupational therapists face professional tensions in client-centered practice due to external hierarchical structures. Institutional ethnography offers a method to understand and transform these challenges in mental health services.
Area of Science:
- Sociology
- Occupational Therapy
- Health Services Research
Background:
- Occupational therapists have advocated for client-centered practice for nearly two decades.
- Client-centered practice faces inherent tensions originating beyond individual therapist actions.
- Understanding these tensions is crucial for effective occupational therapy in mental health.
Purpose of the Study:
- To investigate the sources of professional tensions within client-centered practice.
- To explore the utility of institutional ethnography for understanding and transforming these tensions.
- To analyze the specific challenges occupational therapists encounter in mental health settings.
Main Methods:
- Utilizes institutional ethnography, a sociological research method.
- Data derived from an ongoing investigation of mental health services as a social institution.
- Distinguishes institutional ethnography from conventional ethnography through research aim, questions, and analysis.
Main Results:
- Identifies two primary professional tensions in mental health occupational therapy.
- Tension 1: Working in opposition to prevailing hierarchical structures.
- Tension 2: Experiencing both recognition and subordination within medical and management hierarchies.
Conclusions:
- Client-centered practice presents significant implementation difficulties.
- Recommends institutional ethnography as a valuable research approach.
- Suggests institutional ethnography can foster understanding and transformation of occupational therapy contexts and practices.