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On with the show. Patient no-shows--some surprising findings
1Cooper Physician Association, Camden, N.J., USA. rose-mike@cooperhealth.edu
MGMA Connexion
|February 1, 2003
Abstract:
The authors' investigations reveal that the strongest predictor of patient no-show rates is insurance status--not waiting time to see a provider. Their findings helped refine scheduling practices to maximize productivity in their organization.