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Abusive supervision and subordinates' organizational citizenship behavior
Kelly L Zellars1, Bennett J Tepper, Michelle K Duffy
1Department of Mangement, Belk College of Business Administration, University of North Carolina at Charlotte, 28223, USA. kzellars@email.uncc.edu
The Journal of Applied Psychology
|February 1, 2003
Summary
Subordinates
Area of Science:
- Organizational Psychology
- Management Studies
Background:
- Abusive supervision negatively impacts employee performance and workplace dynamics.
- Organizational Citizenship Behavior (OCB) is crucial for team success but its relationship with abusive supervision is complex.
- Understanding how subordinates define OCB influences its relationship with supervisory behaviors.
Purpose of the Study:
- To investigate the link between abusive supervision and subordinate OCB.
- To examine the moderating role of OCB role definitions (in-role vs. extra-role) in this relationship.
- To explore the mediating effect of procedural justice on the abusive supervision-OCB link.
Main Methods:
- Survey research design.
- Sample of 373 Air National Guard members and their military supervisors.
- Statistical analysis including mediation and moderation.
Main Results:
- The negative relationship between abusive supervision and OCB was stronger when subordinates viewed OCB as extra-role behavior.
- This effect was fully mediated by the interaction of procedural justice and OCB role definitions.
- Procedural justice plays a key role in how abusive supervision affects OCB based on its definition.
Conclusions:
- Subordinates' perceptions of abusive supervision significantly influence their OCB, especially when OCB is defined as extra-role.
- Procedural justice and the definition of OCB are critical factors in understanding this dynamic.
- Findings offer insights for leadership training and organizational policy to mitigate negative supervisory impacts.