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Related Experiment Videos

The perceived expressed emotion in staff scale.

J Forster1, S Finlayson, R Bentall

  • 1Mersey Care NHS Trust, Rathbone Hospital, Liverpool, UK.

Journal of Psychiatric and Mental Health Nursing
|February 1, 2003
PubMed
Summary

This study introduces a new patient-reported questionnaire to assess staff expressed emotion, offering a convenient alternative to costly interviews for improving psychiatric inpatient well-being.

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Area of Science:

  • Psychiatry
  • Clinical Psychology
  • Healthcare Quality

Background:

  • Expressed emotion from ward staff significantly impacts psychiatric inpatient well-being.
  • Current assessment methods (standardized interviews) are resource-intensive and time-consuming.

Purpose of the Study:

  • To develop and validate a convenient questionnaire for patients to perceive staff expressed emotion.
  • To provide a practical tool for research and clinical assessment of staff-patient interactions.

Main Methods:

  • Factor analysis of patient-reported items across diverse settings to develop the questionnaire.
  • Assessing test-retest reliability and concurrent validity against speech samples and the Ward Atmosphere Scale.

Main Results:

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  • The developed questionnaire has three subscales: supportiveness, criticism, and intrusiveness.
  • Adequate test-retest reliability and concurrent validity were demonstrated.
  • Scale scores were independent of patient insight or prior hospital admission experience.

Conclusions:

  • The Perceived Expressed Emotion in Staff scale is a user-friendly and valid measure.
  • This scale can be effectively utilized in both research and clinical settings to evaluate staff emotional expression.