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Documenting pharmacist interventions on an intranet.

Armen I Simonian¹

¹Sharp Healthcare, Sharp Memorial Hospital, SKN Pharmacy Administration, 7901 Frost Street, San Diego, CA 92123, USA.

American Journal of Health-System Pharmacy : AJHP : Official Journal of the American Society of Health-System Pharmacists

|February 4, 2003

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Developing an intranet website for clinical intervention documentation doubled pharmacist intervention documentation rates. This standardization allows for better comparison of medication use and patient care initiatives across hospitals.

Area of Science:

Health Informatics
Pharmacy Practice
Clinical Documentation

Background:

Hospital pharmacy departments require efficient methods for documenting clinical interventions.
Standardizing intervention types is crucial for benchmarking medication use and patient care across multiple facilities.
Existing documentation methods lacked real-time data capture and consistent categorization.

Purpose of the Study:

To describe the development and implementation of an intranet website for clinical intervention documentation.
To improve the capture of meaningful, real-time benchmarking data for pharmacist interventions.
To standardize intervention types across seven hospitals within a health system.

Main Methods:

A needs assessment and review of current methodologies were conducted.

Related Experiment Videos

An in-house computerized tracking tool was developed and integrated with the organization's intranet.

Content and functionality requirements were determined through collaboration with hospital representatives.

Main Results:

The intranet website was activated in February 2002.
Documentation rates for 'Clarify Dose' interventions doubled, and 'Drug Information' and 'i.v.-to-p.o.' interventions increased significantly.
Approximately 91% of staff pharmacists adopted the new system, doubling overall intervention documentation rates and standardizing types.

Conclusions:

The intranet website successfully enhanced the documentation of pharmacists' interventions.
The system facilitated standardization, enabling effective comparison of initiatives across hospitals.
Future enhancements include wireless accessibility via personal digital assistants.