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Two words to improve physician-patient communication: what else?
Patricia A Barrier1, James T C Li, Norman M Jensen
1Division of Preventive and Occupational Medicine and Internal Medicine, Mayo Clinic, Rochester, Minn 55905, USA. barrier.patricia@mayo.edu
Mayo Clinic Proceedings
|February 14, 2003
Summary
Effective physician-patient communication is crucial for diagnosis and care. A patient-centered approach enhances information sharing, improving outcomes and satisfaction while reducing malpractice risks.
Area of Science:
- Medical Communication
- Clinical Practice
- Patient Outcomes
Background:
- The medical interview is a critical diagnostic tool.
- Physician communication skills vary significantly.
- Current communication models can hinder patient disclosure.
Purpose of the Study:
- To highlight the importance of physician-patient communication.
- To compare physician-centered and patient-centered interview approaches.
- To underscore the benefits of enhanced communication skills.
Main Methods:
- Literature review on medical interview techniques.
- Analysis of communication models in clinical settings.
- Discussion of the impact of communication on patient care.
Main Results:
- Physician-centered interviews can limit patient problem disclosure.
- Patient-centered approaches improve communication and disclosure.
- Enhanced communication positively impacts health outcomes, compliance, and satisfaction.
Conclusions:
- Patient-centered communication is vital for effective medical interviews.
- Improving physician communication skills can lead to better patient care.
- Effective communication strategies can decrease malpractice claims.