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A 'perfect day' in ambulatory care. Case study: a work redesign method to improve access
MGMA Connexion
|February 27, 2003
Summary
Community health systems explored advanced-access scheduling to enhance same-day appointment availability. Roswell Park Cancer Institute joined this collaborative initiative to improve patient access to care.
Area of Science:
- Health services research
- Healthcare management
Background:
- A nationwide network of community-owned health systems initiated a collaborative effort.
- The initiative aimed to explore advanced-access scheduling strategies.
Purpose of the Study:
- To investigate the implementation of advanced-access scheduling.
- To improve same-day appointment availability in healthcare practices.
Main Methods:
- Collaboration between a health system network and New York healthcare practices.
- Invitation extended to multiple practices for participation.
Main Results:
- Roswell Park Cancer Institute in Buffalo accepted the invitation to participate.
- The study focused on exploring advanced-access scheduling.
Conclusions:
- Roswell Park Cancer Institute engaged in a collaborative effort.
- The initiative sought to enhance patient access through improved scheduling.