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Updated: Sep 27, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Straight talk--new approaches in healthcare. The performance improvement equation: quality care + efficient care =
Abstract:
Healthcare organizations that deliver high quality care as efficiently as possible inevitably are profitable. In the eleventh installment of Straight Talk, we discuss the performance improvement strategies of three health systems that strive to strike a balance between financial and altruistic goals: 15 hospital, $1.4-billion St. Vincent Health, Indianapolis, IN., formerly Central Indiana Health System and owned by Ascension Health, St. Louis.; 7 hospital, $1.8-billion Detroit Medical Center.; 3-hospital, $500-million Bon Secoure Richmond Health System, Richmond Va., which is part of Bon Secours Health System Inc., Marriottsville, Md. Modern Healthcare and PricewaterhouseCoopers present Straight Talk. The session on performance improvement was held on January 15, 2003 at Modern Healthcare's Chicago headquarters Fawn Lopez, associate publisher of Modern Healthcare, was the moderator.
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