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Taking your practice to a new level. Part II.

J G White1

  • 1Faculty of Dentistry, University of Pretoria. gwhite@medic.up.ac.za

SADJ : Journal of the South African Dental Association = Tydskrif Van Die Suid-Afrikaanse Tandheelkundige Vereniging
|March 1, 2003
PubMed
Summary

The dental profession faces new competition focused on patient value. Delivering excellent care is now the minimum standard for success in this evolving field.

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Area of Science:

  • Dental Practice Management
  • Healthcare Economics
  • Patient-Centered Care

Background:

  • The dental industry is undergoing a significant shift in competitive dynamics.
  • Traditional measures of success are becoming insufficient.

Purpose of the Study:

  • To highlight the emergence of patient value as the new primary competitive driver in dentistry.
  • To underscore the inadequacy of 'good' service in the current dental market.

Main Methods:

  • Analysis of current trends in dental practice competition.
  • Review of literature on patient value creation in healthcare.

Main Results:

  • A paradigm shift is occurring, moving beyond basic service quality.
  • Creating superior patient value is identified as the critical factor for competitive advantage.

Conclusions:

  • Dental professionals must adapt to a new competitive landscape.
  • Exceeding patient expectations and delivering exceptional value are essential for thriving in modern dentistry.

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