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Hospital downsizing and workforce reduction strategies: some inner workings.
1Management Consultant for Health and Hospital Services, Asheville, North Carolina 28804, USA. tpweil@aol.com
Health Services Management Research
|March 11, 2003
Summary
Managerial strategies like downsizing have minimal impact on healthcare quality and costs but alienate employees. Alternative cost-reduction methods are proposed, facing political barriers.
Area of Science:
- Health Management
- Healthcare Economics
- Organizational Behavior
Background:
- Extensive use of downsizing, re-engineering, and resizing in US healthcare to cut costs and improve efficiency.
- Published studies indicate these strategies have minimal impact on service access, quality of care, and cost reduction.
- These approaches often lead to employee alienation, particularly in direct patient care and white-collar roles.
Purpose of the Study:
- To evaluate the effectiveness of common managerial cost-reduction strategies in healthcare.
- To identify alternative, more workable approaches for healthcare cost containment.
- To explore the barriers to implementing proposed cost-reduction alternatives.
Main Methods:
- Review of published studies on managerial strategies in healthcare.
- Analysis of healthcare cost structures (high fixed, low variable costs).
- Identification and discussion of alternative cost-reduction proposals.
Main Results:
- Managerial downsizing and related strategies show minimal positive impact on key healthcare metrics.
- Significant employee alienation is a common outcome of these strategies.
- Healthcare's high fixed costs limit economies of scale from increased volume.
Conclusions:
- Common downsizing strategies are ineffective for significant cost reduction and negatively impact staff morale.
- Alternative strategies such as simplifying prepayment, centralizing tertiary services, and facility closures are more viable.
- Political repercussions and pluralistic values present substantial implementation barriers for proposed alternatives.