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Related Experiment Videos

Patient satisfaction with teledermatology services.

Lanis L Hicks1, Keith E Boles, Stanton Hudson

  • 1Department of Health Management and Informatics, School of Medicine, University of Missouri, 324 Clark Hall, Columbia, MO 65211, USA. HicksL@health.missouri.edu

Journal of Telemedicine and Telecare
|March 19, 2003
PubMed
Summary
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Patient satisfaction with teledermatology is high, with 88% satisfied. This study highlights increased access to dermatology care through telemedicine services, improving patient outcomes.

Area of Science:

  • Dermatology
  • Health Services Research
  • Digital Health

Background:

  • Teledermatology offers a potential solution to improve access to dermatological care.
  • Assessing patient satisfaction is crucial for the successful implementation of telemedicine services.

Purpose of the Study:

  • To evaluate patient satisfaction with teledermatology services.
  • To determine the impact of teledermatology on access to dermatological care.

Main Methods:

  • A prospective study was conducted over 27 months.
  • Data were collected from 321 patients who utilized teledermatology.
  • Patient satisfaction was assessed using surveys with a seven-point Likert scale.

Main Results:

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  • A high level of patient satisfaction was observed, with 88% of 258 respondents reporting satisfaction.
  • 84% of responses across eight questionnaire items fell into the top two positive categories.
  • Teledermatology appeared to increase patient access to dermatology services.

    • Conclusions:

    • Teledermatology is a well-accepted modality for delivering dermatological care.
    • The findings support the expansion of teledermatology to enhance healthcare accessibility.