Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

Payee relationships: institutional payees versus personal acquaintances.

Marc I Rosen1, Robert Rosenheck, Andrew Shaner

  • 1Yale University School of Medicine, USA.

Psychiatric Rehabilitation Journal
|March 26, 2003
PubMed
Summary

Patient payeeship experiences were compared between veterans with family/friend payees and those with institutional payees. Results showed minimal differences in interaction, with high overall satisfaction and trust in payees across both groups.

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Law enforcement responses to mental illness in rural Uganda: A qualitative study of practices, challenges, and opportunities for training.

PLOS mental health·2026
Same author

Experiences of adults who survived suicide attempts in rural Uganda: Stigma, support systems and reintegration.

Global mental health (Cambridge, England)·2026
Same author

The influence of military service and separation on veterans' identities and reintegration experiences: A qualitative analysis.

Military psychology : the official journal of the Division of Military Psychology, American Psychological Association·2026
Same author

Experienced Stigma Related to Common Mental Illness and Alcohol Use Disorder in Rural Uganda: A Qualitative Study.

SSM. Mental health·2026
Same author

Prevalence and Correlates of Pre-Employment Drug Screens and Job Denial among Veterans with Co-Occurring Conditions.

Substance use & addiction journal·2026
Same author

"I Had to Relive All of That Again": Retraumatization, Invalidation, and Institutional Betrayal Among Veterans Filing Military Sexual Trauma-Related Disability Claims.

Journal of trauma & dissociation : the official journal of the International Society for the Study of Dissociation (ISSD)·2026

Area of Science:

  • Health Services Research
  • Patient Experience Studies
  • Mental Healthcare Management

Background:

  • Most patients rely on friends or family as payees.
  • Previous research on patient payeeship experiences primarily involved institutional payees, such as mental health staff.
  • A gap exists in understanding the experiences of patients with non-institutional payees.

Purpose of the Study:

  • To compare patient-payee interactions and satisfaction between veterans with family/friend payees and those with institutional payees.
  • To evaluate the impact of payee type on patient trust and overall satisfaction.
  • To provide quantitative data on the experiences of patients with diverse payee arrangements.

Main Methods:

  • Comparative study design.

Related Experiment Videos

  • Survey methodology to collect ratings on various aspects of payeeship.
  • Inclusion of veterans with family/friend payees (n=27) and institutional payees (n=22).
  • Statistical adjustment for sociodemographic differences between groups.

    • Main Results:

    • Small, statistically non-significant differences were observed in interaction measures between the two payee groups after adjustment.
    • Both groups reported high levels of overall satisfaction with their payees.
    • Trust in payees was high across both veterans with family/friend payees and those with institutional payees.

    Conclusions:

    • The type of payee (family/friend vs. institutional) appears to have minimal impact on patient-payee interaction quality.
    • Veterans exhibit high satisfaction and trust regardless of whether their payee is a family member/friend or an institution.
    • Findings suggest that support systems for patients, whether informal or formal, can foster positive payee experiences.