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Virtual scheduling. A 21st-century approach to staffing
Annette Gardner1, Ellen Martin Gemme
1E-Staff, Inc., Philadelphia, Pennsylvania, USA.
Nursing Administration Quarterly
|April 4, 2003
Summary
Hospital scheduling and staffing face challenges due to workforce changes and financial pressures. Virtual staffing optimizes hospital processes for better resource planning and informed decision-making.
Area of Science:
- Healthcare Management
- Nursing Administration
- Operations Research
Background:
- Nursing professionals have long recognized hospital scheduling and staffing complexities.
- Contemporary factors like workforce shifts, technological advancements, financial constraints, and regulatory demands elevate scheduling's strategic importance in healthcare.
Purpose of the Study:
- To introduce and define virtual staffing as a strategic approach to hospital resource planning.
- To highlight the integration of disparate systems for enhanced decision-making in healthcare operations.
Main Methods:
- Virtual staffing involves optimizing front-to-back hospital processes.
- It integrates traditionally separate systems to achieve comprehensive resource management.
Main Results:
- Virtual staffing enables prospective and informed decisions regarding hospital resource allocation.
- This approach addresses the evolving challenges in healthcare scheduling and staffing.
Conclusions:
- Virtual staffing represents a strategic integration of technology and process optimization.
- It offers a pathway to improved efficiency and decision-making in hospital resource planning and management.