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NATN endorsement and accreditation. A nurse's perspective
1PFI Project Office, Central Manchester and Manchester Children's University Hospitals NHS Trust.
British Journal of Perioperative Nursing : the Journal of the National Association of Theatre Nurses
|April 8, 2003
Summary
NATN introduced the Endorsement and Accreditation Service in May 2002. This service helps purchasers drive higher standards from suppliers through endorsement and accreditation processes.
Area of Science:
- Healthcare Management
- Service Quality Improvement
Background:
- The National Ambulance Trust (NATN) identified a need to enhance supplier standards.
- Purchaser influence on supplier performance was limited prior to May 2002.
Purpose of the Study:
- To differentiate between endorsement and accreditation within the new NATN service.
- To elucidate the operational aspects of the NATN Endorsement and Accreditation Service.
- To demonstrate how the service empowers purchasers to elevate supplier standards.
Main Methods:
- Descriptive analysis of the NATN Endorsement and Accreditation Service.
- Explanation of the distinct mechanisms of endorsement and accreditation.
- Case study approach (implied) on purchaser-supplier interactions.
Main Results:
- Clear distinction established between endorsement and accreditation components.
- The service provides a framework for purchasers to set and monitor supplier performance.
- Empowerment of purchasers to mandate higher quality standards.
Conclusions:
- The NATN Endorsement and Accreditation Service offers a dual approach to quality management.
- Purchaser engagement is facilitated, leading to improved supplier performance.
- The service represents a strategic initiative to raise standards in the sector.