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Patient satisfaction with an early discharge home visit program

Susan Nielsen Dana1, Karen A Wambach

  • 1University of Kansas Hospital Authority, Kansas City, USA. susan@mediationworks.com

Journal of Obstetric, Gynecologic, and Neonatal Nursing : JOGNN
|April 11, 2003
PubMed

In 1995, to meet the needs of mothers and newborns discharged early, a home care follow-up program using an advanced practice nurse was initiated at a Midwest academic medical center. Information about the program and elements of patient satisfaction, as measured from program inception, are presented in this article. The major correlates of satisfaction were nurse friendliness, technical skills, infant care teaching, and individualized care. Attending to these areas can facilitate existing program improvement and new program development.

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