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Updated: Aug 11, 2026

Problem-Solving Before Instruction (PS-I): A Protocol for Assessment and Intervention in Students with Different Abilities
Published on: September 11, 2021
Performance indicators. Benefits of the doubt
Abstract:
Interviews and workshops with the public, health professionals and managers revealed dissatisfaction with the current system of performance indicators. The public were mostly unaware of the star system. Their priorities were; waiting times, treatment experience, staffing and patient environment. Health professionals and the public were concerned about the effects of a poor star-rating on an organisation.
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