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"Ask A Librarian": the experiences of four hospital libraries
Martha E Stone1, Carole Foxman, Maura Sostack
1Treadwell Library, Massachusetts General Hospital, Boston, MA 02114, USA. mstone@partners.org
Medical Reference Services Quarterly
|May 2, 2003
Abstract:
The librarians at four hospital libraries describe the electronic reference service, "Ask A Librarian," offered at their institutions. The hospitals are vastly different in size and in number of library staff, and offer the "Ask A Librarian" service to different clientele. The article illustrates that both large hospitals with a large library staff and small hospitals with a solo librarian and some volunteers can offer this type of service.