[Assuring quality of AIDS care: organizational and functional aspects]

The implementation of a method to assess the quality of care provided to HIV-infected subjects and AIDS patients is outlined. Two sets of factors have been considered: one pertaining the structural aspects of the health care setting ("D. Cotugno" Hospital, the largest infectious diseases hospital in Southern Italy); the other concerning the operational and qualitative aspects of care, including staff and patients' satisfaction. Structural factor have been assessed by analyzing data provided by hospital administration; operational aspects have been investigated by means of medical record review and the administration of a semi-structured interview to health care workers. Results helped to prioritize evidence-based interventions aimed to improve the quality of AIDS care.