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Using simulated patients in a multiprofessional communications skills programme: reflections from the programme

T Donovan1, T Hutchison, A Kelly

  • 1The Department of Nursing, The University of Liverpool, Brownlow Hill, UK. tommydon@liv.ac.uk

European Journal of Cancer Care
|June 6, 2003
PubMed
Summary
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This communication skills program trains healthcare professionals in essential oncology and palliative care. Participants gain confidence and competence in discussing sensitive topics with cancer patients and families.

Area of Science:

  • Oncology
  • Palliative Care
  • Medical Education

Background:

  • Effective communication and emotional support are crucial for high-quality oncology and palliative care.
  • Healthcare professionals frequently encounter challenges in communicating with cancer patients and their families.
  • Training in communication skills offers tangible benefits for healthcare providers in these settings.

Purpose of the Study:

  • To evaluate a multiprofessional, 4-day communication skills program for healthcare professionals.
  • To enhance participants' confidence and competence in communicating with cancer patients and families.
  • To provide a safe and supportive learning environment for skill development.

Main Methods:

  • Utilized simulated patients for realistic practice scenarios.

Related Experiment Videos

  • Incorporated structured feedback sessions to guide learning.
  • Facilitated small group discussions for shared experiences and insights.
  • The program was designed as a multiprofessional, 4-day intensive course.

    • Main Results:

    • The program successfully addressed the challenges of diverse educational needs within a heterogeneous group.
    • Participants reported increased confidence and competence in communication skills.
    • Facilitator reflections indicated a meaningful and effective learning experience.

    Conclusions:

    • The multiprofessional communication skills program is effective in enhancing healthcare professionals' ability to communicate with cancer patients and families.
    • Such training is vital for improving the quality of care in oncology and palliative settings.
    • Addressing diverse learning needs is key to successful professional development programs.