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Medication errors: experience of the United States Pharmacopeia (USP) MEDMARX reporting system
John P Santell1, Rodney W Hicks, Judy McMeekin
1Center for the Advancement of Patient Safety, U.S. Pharmacopeia, 12600 Twinbrook Parkway, Rockville, MD 20852, USA.
Abstract:
Medication errors are pervasive in America's health care system. MEDMARX is an Internet-accessible, anonymous medication error reporting program designed for hospitals and health systems to systematically collect, analyze, and report medication errors. This study examined 154,816 medication error reports that were submitted to MEDMARX between January 1, 1999, and December 31, 2001. Data fields analyzed were error category (based on the National Coordinating Council for Medication Error Reporting and Prevention's Error Category Index), type(s) of error, cause(s) of error, contributing factor(s), and product(s) involved. Approximately two-thirds of the errors reported reached the patient, with relatively few causing harm. Death was reported in 19 occurrences. Errors of omission and improper dose/quantity were the most commonly reported. Performance deficit and procedure/protocol not followed were consistently identified as causes of error. Distractions and workload increase were often cited as contributing factors. There was a similar pattern of products reported in each of the years. Implications for quality assurance, clinical practice, and health policy are presented.
Insights
Medication errors are common, with omission and improper dose/quantity errors most frequently reported. Most errors reached patients but caused little harm, though 19 deaths occurred.
Area of Science:
- Health Care Quality
- Patient Safety
- Medication Error Analysis
Background:
- Medication errors represent a significant challenge within the U.S. healthcare system.
- Systematic data collection is crucial for understanding and mitigating these errors.
- The MEDMARX program provides a platform for anonymous reporting and analysis of medication errors.
Purpose of the Study:
- To analyze medication error reports submitted to MEDMARX from 1999 to 2001.
- To identify common error categories, types, causes, contributing factors, and involved products.
- To inform quality assurance, clinical practice, and health policy.
Main Methods:
- Analysis of 154,816 medication error reports from the MEDMARX database.
- Categorization of errors using the National Coordinating Council for Medication Error Reporting and Prevention's Error Category Index.
- Examination of error types, causes, contributing factors, and product involvement.
Main Results:
- Errors of omission and improper dose/quantity were the most frequently reported categories.
- Performance deficits and failure to follow protocols were consistent causes of errors.
- Distractions and increased workload were commonly cited contributing factors.
- Approximately two-thirds of reported errors reached patients, with a low incidence of harm, including 19 deaths.
Conclusions:
- Findings highlight the prevalence of specific medication error types and their root causes.
- The study provides valuable data for improving medication safety protocols and healthcare quality.
- Results have implications for enhancing clinical practices and informing health policy decisions regarding medication safety.
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