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What to do when trying harder is not the answer
1Kenagy & Associates, Cambridge, MA, USA. jkenagy@kenagyassociates.com
Michigan Health & Hospitals
|July 31, 2003
Abstract:
I talk with many health care senior managers and executives. In their most candid moments, they admit to finding it hard to sleep at night. What's keeping them awake? The overwhelming demands of managing 21st century health care.