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Improving compliance with requirements on junior doctors' hours
Hilary D Cass1, Isabel Smith, Cheryl Unthank
1Great Ormond Street Hospital for Children NHS Trust, London WC1N 3JH. cassh@gosh.nhs.uk
Insights
Achieving compliance with junior doctors' working hour regulations requires significant organizational changes, not just rota adjustments. A shift to a new night team structure improved compliance from 33% to 77%.
Area of Science:
- Healthcare Management
- Medical Workforce Planning
- Patient Safety
Background:
- UK regulations aim to limit junior doctors' working hours.
- Existing rota systems often struggle to meet these compliance requirements.
- Radical solutions are necessary for effective implementation.
Purpose of the Study:
- To evaluate the impact of a new staffing model on junior doctors' working hour compliance.
- To assess changes in workload and patient safety following the implementation of a new rota system.
- To determine the feasibility of achieving regulatory compliance through significant structural changes.
Main Methods:
- An audit of change was conducted within a large children's hospital's paediatric night rota.
- Compliance with working hour regulations was tracked using diary cards.
- Workload was monitored via staff attendance, and patient safety was assessed through critical incident reports.
Main Results:
- Compliance with working hour regulations significantly increased from 33% to 77%.
- The new night team structure (three middle grade doctors, two senior nurses) managed workload effectively.
- Further evaluation is needed to determine the impact on patient care and medical staff.
Conclusions:
- Reducing junior doctors' working hours necessitates comprehensive organizational changes.
- Modifying roles, processes, and practices across the institution is crucial for compliance.
- The study highlights the need for systemic reform beyond simple rota manipulation.
Problem:
Compliance with UK regulations on junior doctors' working hours cannot be achieved by manipulating rotas that maintain existing tiers of cover and work practices. More radical solutions are needed.
Design:
Audit of change.
Setting:
Paediatric night rota in large children's hospital.
Key Measures For Improvement:
Compliance with regulations on working hours assessed by diary cards; workload assessed by staff attendance on wards; patient safety assessed through critical incident reports.
Strategies For Change:
Development of new staff roles, followed by change from a partial shift rota comprising 11 doctors and one senior nurse, to a full shift night team comprising three middle grade doctors and two senior nurses.
Effects Of Change:
Compliance with regulations on working hours increased from 33% to 77%. Workload changed little and was well within the capacity of the new night team. The effect on patient care and on medical staff requires further evaluation.
Lessons Learnt:
Reduction of junior doctors' working hours requires changes to roles, processes, and practices throughout the organisation.
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