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Related Experiment Videos

A test of a centre's vision.

John A LaPorta1, Gillian King, Tamzin Cathers

  • 1Thames Valley Children's Centre, Southwestern Ontario.

Healthcare Management Forum
|August 12, 2003
PubMed
Summary

The Thames Valley Children's Centre found it was achieving its vision for many former clients. The study also revealed differing expectations regarding the Centre's role in rehabilitation.

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Area of Science:

  • Pediatrics
  • Rehabilitation Medicine
  • Health Services Research

Background:

  • The Thames Valley Children's Centre aimed to evaluate the achievement of its vision: "Our Clients at Their Best."
  • Assessing client outcomes is crucial for rehabilitation centers to ensure effectiveness and client satisfaction.

Purpose of the Study:

  • To measure the extent to which the Thames Valley Children's Centre was fulfilling its vision for former clients.
  • To understand former clients' expectations of the Centre's role in their rehabilitation journey.

Main Methods:

  • A survey tool was specifically developed for this study, drawing upon established literature on important life outcomes.
  • The survey was administered to a sample of 50 former clients of the Thames Valley Children's Centre.

Main Results:

  • The Centre was found to be achieving its vision for a significant proportion of the surveyed former clients.
  • The study identified varying expectations among participants regarding the Centre's role and responsibilities.

Conclusions:

  • The Thames Valley Children's Centre is successfully contributing to the well-being of a substantial number of its former clients.
  • Further understanding and addressing client expectations are important for optimizing rehabilitation services.

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